I've always been a huge fan of the original RO. Been playing since the day it came out. I do thoroghly enjoy RO2 but it definitely needs some work. Previous posters are correct in saying they tried to make this one an instant action game to suck in some COD fans. Its a lot easier to kill people in RO2. They also pretty much gave up on the tanking(which I spent hundreds of hours playing in the original... 10 versions of Arad FTW). I'm hoping that some good mods and patches will be released to clean it up and get us some better maps.
Despite its shortcomings I still think it was worth the 35 bucks I paid.
There are not so many servers and almost everyone of them has admins. If you rage, you'll sooner or later run out of servers you can join.
I've only been IP banned which is easy enough to circumvent, have you been banned by client ID or some other, more permanent method? I would assume they could do something more severe than IP banning but haven't had that happen to me yet, just "Your IP has been permanently banned"
Regarding the game itself: its starting to grow on me, I don't regret buying it. Will no doubt play BF3 way more but RO2 is pretty fun at times