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How to use the IRC support channel
Old 2010-03-05, 14:08   #1 (permalink)
Dave
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Join Date: Feb 2007
Location: UK
Posts: 4,072
How to use the IRC support channel

This guide will show you how to connect to our support page, where you will receive the best help in the fastest time, offered at Artificial Aiming.
  1. Use button, 99% of questions asked in support have already been covered in the forums. A quick search will help you and us by keeping the flow of support channel users minimal.
  2. When you join (you know you have joined when you see a list of names on the right side) STATE YOUR QUESTION OR PROBLEM! Don't sit there saying HELP or ANYONE THERE? Just ask what you need to ask and wait for a reply.
  3. If you don't get an answer within a few minutes DON'T LEAVE!!!! If you have to leave simply say "I have to leave now. But I will be back later in the day/tomorrow." Please remember we are not robots.
  4. Be aware of timezones. The staff/mods/trustees are spread over a variety of timezones. Usually once the time is past 3AM GMT you should try again the next day.
  5. When we do finally answer your question PLEASE LEAVE THE CHANNEL! Do not idle in the support channel after your issue is fixed.
  6. Do not use the support channel for requesting HWID resets. Please use THIS THREAD
  7. Do not ever give your password to anyone in that channel. If someone does ask for it then they are trying to scam you and you should report them to a staff member.
Click the link/button to join our support chat: (PLEASE USE YOUR FORUM NAME!)








Welcome to Artificial Aiming Support!
Follow these steps to connect to our support page for the best and fastest assistance:
  1. Use the Button: 99% of common questions are already addressed in the forums. A quick search will help both you and us by minimizing the flow of support channel users.
  2. State Your Question or Problem: When you join (recognized by a list of names on the right side), directly state your question or problem. Avoid generic calls for help like "HELP" or "ANYONE THERE?" to keep the support process efficient.
  3. Stay Connected: If you don't receive an answer within a few minutes, please don't leave abruptly. If you have to leave, inform the channel, e.g., "I have to leave now but will be back later today/tomorrow." Remember, we are not robots.
  4. Consider Timezones: Our staff/mods/trustees operate across various timezones. If it's past 3 AM GMT, consider trying again the next day.
  5. Leave the Channel: Once your question is answered, please leave the support channel. Avoid idling after your issue is resolved.
  6. No HWID Reset Requests: Do not use the support channel for HWID reset requests; use THIS THREAD instead.
  7. Protect Your Password: Never share your password in the channel. If someone asks for it, they are likely attempting to scam you. Report such instances to a staff member.
Connect to our Support Chat: Click here to join. Please use your forum name!









Welcome to Artificial Aiming Support! í*¼í¼Ÿ
Connecting with us is easy! Just follow these simple steps for the best and fastest assistance:
  1. Click the Button: Most questions are already answered in our forums. Use the button to find what you need and help us keep the support channel smooth.
  2. Speak Up: Once you're in (look for the list of names on the right), don't be shy! Tell us your question or problem directly. Skip the generic calls like "HELP" and "ANYONE THERE?" to keep things quick and efficient.
  3. Stay Connected: If you don't get a response right away, don't panic! Please don't leave suddenly. If you have to go, just say, "I need to leave now, but I'll be back later today/tomorrow." Remember, we're real people, not robots.
  4. Timezone Awareness: Our team is spread across different timezones. If it's past 3 AM GMT, try again the next day.
  5. Wrap it Up: Once we've answered your question, do us a favor and leave the support channel. No need to hang around!
  6. No HWID Resets Here: For HWID resets, use THIS THREAD instead of the support channel.
  7. Guard Your Password: Never share your password here. If someone asks, they might be up to no good. Report it to a staff member ASAP.
Join our Support Chat: Click here and use your forum name!
Got it? Awesome! We're here to help. í*½í¸Ší*½íº€


Last edited by Tydus : 2024-02-01 at 19:35.